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2014年7月15日星期二

Le matériel de formation de l'examen de meilleur EXIN ITIL ITSM20F EX0-107

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Code d'Examen: ITIL
Nom d'Examen: EXIN (ITIL V3 Foundation)
Questions et réponses: 369 Q&As

Code d'Examen: ITSM20F
Nom d'Examen: EXIN (IT Service Management Foundation based on ISO/IEC 20000 (ITSM20F.EN))
Questions et réponses: 78 Q&As

Code d'Examen: EX0-107
Nom d'Examen: EXIN (SCNP Strategic Infrastructure Security)
Questions et réponses: 233 Q&As

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NO.1 You are working on the authentication systems in your network, and are concerned with your legacy
systems. In Windows NT 4.0, before Service Pack 4 (SP4), there were only two supported methods of
authentication. What were those two methods?
A. NetBIOS
B. LM
C. NTLM
D. NTLMv2
E. Kerberos
Answer: BC

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NO.2 During a one week investigation into the security of your network you work on identifying the
information that is leaked to the Internet, either directly or indirectly. One thing you decide to evaluate is
the information stored in the Whois lookup of your organizational website. Of the following, what pieces of
information can be identified via this method?
A. Registrar
B. Mailing Address
C. Contact Name
D. Record Update
E. Network Addresses (Private)
Answer: ABCD

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NO.3 You are aware of the significance and security risk that Social Engineering plays on your company. Of
the following Scenarios, select those that, just as described, represent potentially dangerous Social
Engineering:
A. A writer from a local college newspapers calls and speaks to a network administrator. On the call the
writer requests an interview about the current trends in technology and offers to invite the administrator to
speak at a seminar.
B. An anonymous caller calls and wishes to speak with the receptionist. On the call the caller asks the
receptionist the normal business hours that the organization is open to the public.
C. An anonymous caller calls and wishes to speak with the purchaser of IT hardware and software. On the
call the caller lists several new products that the purchaser may be interested in evaluating. The caller
asks for a time to come and visit to demonstrate the new products.
D. An email, sent by the Vice President of Sales and Marketing, is received by the Help Desk asking to
reset the password of the VP of Sales and Marketing.
E. An email is received by the Chief Security Officer (CSO) about a possible upgrade coming from the ISP
to a different brand of router. The CSO is asked for the current network's configuration data and the
emailer discusses the method, plan, and expected dates for the rollover to the new equipment.
Answer: DE

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NO.4 In the process of public key cryptography, which of the following is true?
A. Only the public key is used to encrypt and decrypt
B. Only the private key can encrypt and only the public key can decrypt
C. Only the public key can encrypt and only the private key can decrypt
D. The private key is used to encrypt and decrypt
E. If the public key encrypts, then only the private key can decrypt
Answer: E

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NO.5 What is a problem with symmetric key cryptography?
A. It is slower than asymmetric key cryptography
B. Secure distribution of the public key
C. There is a lack of encryption protocols that can use symmetric key cryptography
D. Secure distribution of a secret key
E. Symmetric key cryptography is reserved for the NSA
Answer: D

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NO.6 You have just become the senior security professional in your office. After you have taken a complete
inventory of the network and resources, you begin to work on planning for a successful security
implementation in the network. You are aware of the many tools provided for securing Windows 2003
machines in your network. What is the function of Secedit.exe?
A. This tool is used to set the NTFS security permissions on objects in the domain.
B. This tool is used to create an initial security database for the domain.
C. This tool is used to analyze a large number of computers in a domain-based infrastructure.
D. This tool provides an analysis of the local system NTFS security.
E. This tool provides a single point of management where security options can be applied to a local
computer or can be imported to a GPO.
Answer: C

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NO.7 You have become the lead security professional for a mid-sized organization. You are currently
studying DNS issues, and configuration options. You come across the concepts of DNS Spoofing, and
investigate more. What is DNS Spoofing?
A. DNS Spoofing is when the DNS client submits a false DNS request to the DNS server, and the DNS
server responds with correct data.
B. DNS Spoofing is the DNS client submits a DNS request to the DNS server using a bogus IP address,
and the DNS server responds to the incorrect host.
C. DNS Spoofing is when a DNS Server responds to an unauthorized DNS client, providing that client with
name resolution.
D. DNS Spoofing is when a DNS client is forced to make a DNS query to an imposter DNS server, which
send the client to an imposter resource.
E. DNS spoofing is when a DNS server provides name resolution to clients that are located in a different
IP subnet than the server itself.
Answer: D

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NO.8 As per the guidelines in the ISO Security Policy standard, what is the purpose of the section on
Physical and Environmental Security?
A. The objectives of this section are to avoid breaches of any criminal or civil law, statutory, regulatory or
contractual obligations and of any security requirements, and to ensure compliance of systems with
organizational security policies and standards.
B. The objectives of this section are to prevent unauthorized access, damage and interference to
business premises and information; to prevent loss, damage or compromise of assets and interruption to
business activities; to prevent compromise or theft of information and information processing facilities.
C. The objectives of this section are to provide management direction and support for information
security.
D. The objectives of this section are to maintain appropriate protection of corporate assets and to ensure
that information assets receive an appropriate level of protection.
E. The objectives of this section are to control access to information, to prevent unauthorized access to
information systems, to ensure the protection of networked services, and to prevent unauthorized
computer access.
Answer: B

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2013年10月13日星期日

Pass4Test offre une formation sur EXIN ITIL matériaux examen

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Code d'Examen: ITIL
Nom d'Examen: EXIN (ITIL V3 Foundation)
Questions et réponses: 369 Q&As

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NO.1 Which of the following statements is INCORRECT?
A. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
B. The SKMS is part of the Configuration Management System (CMS)
C. The SKMS can include data on the performance of the organization
D. The SKMS can include user skill levels
Answer: B

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NO.2 The BEST description of the purpose of Service Operation is?
A. To decide how IT will engage with suppliers during the Service Management Lifecycle
B. To proactively prevent all outages to IT Services
C. To deliver and support IT Services at agreed levels to business users and customers
D. To design and build processes that will meet business needs
Answer: C

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NO.3 Effective release and deployment management enables the service provider to add value to the
business by?
A. Ensuring that all assets are accounted for
B. Ensures that the fastest servers are purchased
C. Delivering change, faster and at optimum cost and minimized risk
D. Verifying the accuracy of all items in the configuration management database
Answer: C

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NO.4 A plan for managing the end of a supplier contract should be created when?
A. The contract is being negotiated
B. The contract is about to be ended
C. The Supplier Manager decides that there is a risk the contract might need to end soon
D. The contract has been agreed
Answer: A

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NO.5 Which of these statements about Service Desk staff is CORRECT?
A. Service Desk staff should be recruited from people who have high levels of technical skill tominimize
the cost of training them
B. The Service Desk can often be used as a stepping stone for staff to move into other more technical or
supervisory roles
C. The Service Desk should try to have a high level of staff turnover as the training requirements are low
and this helps to minimize salaries
D. Service Desk staff should be discouraged from applying for other roles as it is more cost effective to
keep them in the role where they have been trained
Answer: B

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NO.6 In which core publication can you find detailed descriptions of Service Level Management, Availability
Management, Supplier Management and IT Service Continuity Management?
A. Service Transition
B. Service Design
C. Service Strategy
D. Service Operation
Answer: B

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NO.7 The group that authorizes changes that must be installed faster than the normal process is called the?
A. Emergency CAB (ECAB)
B. Urgent Change Authority (UCA)
C. Urgent Change Board (UCB)
D. CAB Emergency Committee (CAB/EC)
Answer: A

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NO.8 Which of the following sentences BEST describes a Standard Change?
A. A change to the service provider's established policies and guidelines
B. A pre-authorized change that has an accepted and established procedure
C. A change that is made as the result of an audit
D. A change that correctly follows the required change process
Answer: B

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NO.9 How many times should each stage of the Plan, Do, Check, Act (PDCA) cycle be visited?
A. Each stage should be carried out once in the order Plan-Do-Check-Act
B. There should be a single Plan,then the Do-Check-Act cycle should be repeated multiple times to
implement Continual Improvement
C. There should be a single Plan and Do,then Check and Act should be carried out multiple times to
implement Continual Improvement
D. The entire cycle should be repeated multiple times to implement Continual Improvement
Answer: D

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NO.10 Service Assets are used to create value. Which of the following are the MAJOR types of Service Asset?
A. Services and Infrastructure
B. Applications and Infrastructure
C. Resources and Capabilities
D. Utility and Warranty
Answer: C

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NO.11 Which of the following is NOT an example of Self-Help capabilities?
A. Requirement to always call the service desk for service requests
B. Menu-driven range of self help and service requests
C. Web front-end
D. A direct interface into the back end process handling software
Answer: A

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NO.12 Which of the following models would be MOST useful in helping to define an organizational structure?
A. RACI model
B. Service Model
C. Continual Service improvement (CSI) model.
D. The Deming Cycle
Answer: A

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NO.13 Which of the following questions does Service Strategy help answer with its guidance?
How do we prioritize investments across a portfolio?
What services to offer and to whom?
What are the Patterns of Business Activity (PBA)?
A. 3 only
B. 1 only
C. 2 only
D. All of the above
Answer: D

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NO.14 Which of the following statements is INCORRECT?
A. The SKMS is part of the Configuration Management System (CMS)
B. The SKMS can include data on the performance of the organization
C. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
D. The SKMS can include user skill levels
Answer: A

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NO.15 Which of the following are the MAIN objectives of incident management?
To automatically detect service affecting events
To restore normal service operation as quickly as possible
To minimize adverse impacts on business operations
A. 1 and 2 only
B. 2 and 3 only
C. 1 and 3 only
D. All of the above
Answer: B

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NO.16 Which of the following is the correct set of steps for the continual service improvement
model/approach.?
A. Devise a strategy; Design the solution; Transition into production; Operate the solution; Continually
improve
B. Where do we want to be?; How do we get there?; How do we check we have arrived?; How do we
keep the momentum going?
C. Identify the required business outcomes; Plan how to achieve the outcomes; Implement the plan;
Check the plan has been properly implemented; Improve the solution
D. What is the vision?; Where are we now?; Where do we want to be?; How do we get there?; Did we get
there?; How do we keep the momentum going?
Answer: D

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NO.17 Which of the following are managed by facilities management? Hardware within a data centre or
computer room Applications Power and cooling equipment Recovery sites
A. 1, 2 and 3 only
B. All of the above
C. 1, 3 and 4 only
D. 1 and 3 only
Answer: C

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NO.18 Which of these statements about Service Desk staff is CORRECT?
A. Service Desk staff should be recruited from people who have high levels of technical skill tominimize
the cost of training them
B. Service Desk staff should be discouraged from applying for other roles as it is more cost effective to
keep them in the role where they have been trained
C. The Service Desk can often be used as a stepping stone for staff to move into other more technical or
supervisory roles
D. The Service Desk should try to have a high level of staff turnover as the training requirements are low
and this helps to minimize salaries
Answer: C

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NO.19 Which is the correct combination of Service Management terms across the Lifecycle?
A. 1A, 2B, 3C, 4D
B. 1C, 2D, 3A, 4B
C. 1C, 2B, 3A, 4D
D. 1B, 2C, 3D, 4A
Answer: C

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NO.20 Which of the following is NOT one of the five individual aspects of Service Design?
A. The design of the Service Portfolio, including the Service Catalogue
B. The design of Market Spaces
C. The design of new or changed services
D. The design of the technology architecture and management systems
Answer: B

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Le test de Certification EXIN ITIL devient de plus en plus chaud dans l'Industrie IT. En fait, ce test demande beaucoup de travaux pour passer. Généralement, les gens doivent travailler très dur pour réussir.